Samsung Refrigerators - User Reviews

Reviewing: Excellent Customer Service from Samsung

I have read on this forum and many others about how bad Samsung''s customer care is. My american fridge freezer stopped cooling the fridge part. I emailed Samusung on Sunday, had a reply by the afternoon and have just now (Tuesday) had an engineer fix it free of charge. Excellent service but ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 10, 2012 3:05:51pm

Reviewing: This fridge is RUBBISH

I had no problems until the warrenty period was over, then it defrosted itself all over the floor. One ruined batch of food. When I rang them they were very aggressive and told me that because the warrenty had elapsed there was nothing they could do. They reluctantly agreed to repair it. It did the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

December 14, 2011 1:02:58pm

Reviewing: cSKkwRrYdlEqdzfzFio

What an awsoeme way to explain this-now I know everything!...

Read the full review on the Samsung RS20CCSV American Fridge Freezer here.

November 23, 2011 8:57:47am

Reviewing: DO NOT BUY

Samsung suck. I will never knowingly purchase another product from then. Never Never Never. Be warned - do not purchace this item it has an inherant fault. If you are unlucky enough to own one and it breaks down for the first time refuse a repair and demand a refund then go and buy something more ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 17, 2011 2:28:46pm

Reviewing: No problems with the Samsung RS21DCNS

We''ve had our RS21 for five years now and never had a problem with it in all that time. Two weeks ago thieves stole cable from the sub-station at the bottom of the road and the resulting power surge blew half the appliances in our house, but not the Refridgerator - or so we thought. It packed up ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 14, 2011 12:59:55pm

Reviewing: Samsung RSH1DBBP American Fridge Freezer

I purchased my Samsung FF in Jun08 and it was my pride and joy till the food in the fridge just didn''t seem to be as cold as it should be ~(about 2 months ago), even though the temperature light was set at 1 degree. The outer casing at the fridge side was quite warm to the touch and also the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 4, 2011 10:17:30am

Reviewing: Samsung RSD1

It''s the worst fridge freezer I''ve ever bought.. They knowingly put faulty parts in this, because they were found out on watchdog. The part only last up to 2 years, and now for the third it''s broken down again. I''m going to take Samsung to court if I have to. I''m certainly not putting any ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 1, 2011 8:21:28am

Reviewing: Samsung RS21 DCSV1

Has gone wrong and needed parts almost every 18 mths. Stopped working for the 3rd time and it''''''''s now just over 5 years old so Samsung have told me that it''''''''s not their problem anymore. Had an engineer out this morning and changed parts again - £145. All looked ok and now this ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 30, 2011 4:21:49pm

Reviewing: Samsung Fridge Freezer....RSH1DTMH ** UPDATE ***

**** UPDATE **** Job done, contacted Samsung there response was nothing short of superb...I described fault they arranged an engineer to call me. He came next day.. here about about an hour ... he replaced the heater and sensor ... all working geat bish bash bosh... no charge ( my fridge was 2 ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 8, 2011 9:23:24pm

Reviewing: Samsung Fridge Freezer....RSH1DTMH

My Samsung is completely brilliant, top quality piece of consumer goods... Ok that''s a complete lie... I got same old tale of icy build up, noisy fan that stops when you open the door and then..... nice warm top of fridge ... and cold bottom. Also bit annoyed about the fragility of the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 5, 2011 11:28:57pm

Reviewing: HUFkRWrNQqJU

Wonderful explanation of facts avaiballe here....

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 5, 2011 9:19:31pm

Reviewing: Samsung Amerfican Fridge Freezer breaks every 18th months

I have just been in touch with the unhelpful customer service agents regarding my fridge/freezer RSG5PUBP defrosting all my food - offered a miserly £50 for a full stocked fridge/freezer and now have to await an engineer visit. The freezer was supposed to be top of the range and a replacement for ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 26, 2011 11:52:51am

Reviewing: No electricity

Samsung fridge freezer Model RSH1DBRS1 blew all our electrics and still under warranty. Any one else had this problem. Trying to get emergency electrians bill paid for by Samsung...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 11, 2011 3:46:51pm

Reviewing: DO NOT EVER BUY

COST A SMALL FORTUNE> BREAK DOWN> ZERO AFTER CARE FROM SAMSUNG>COST THE SAME TO REPAIR AS TO BUY ANOTHER!!!!! DAYLIGHT ROBBERY....

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 22, 2011 5:25:11pm

Reviewing: Samsung fridge freezer

follow up to my earlier review on the 11th March. Samsung engineer came out again and replaced another part all free of charge again. 2 weeks later same noise and no water again, rang samsung who sent out another engineer who replaced a different part, altogether they have come out on 3 occasions, ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 29, 2011 12:34:31pm

Reviewing: Problems with RS21DCNS

I have put two previous warnings on this site regarding the Samsung RS21DCNS. I had the normal problem back in July 2010. Engineer called to fix it but he ended up putting a screw through the gas pipe. After contacting Samsung they sent out another engineer who said that unit was unrepairable (even ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 23, 2011 4:00:70pm

Reviewing: A COMPLETE WASTE OF MONEY

Purchased this fridge in 2008 from Empire direct and all we have had since is problems!! Just had an engenieer out for the 4th time and we have defrosted the back unit to find it COMPLETELY BURNT AND WITH A MASSIVE CRACK!!! NO WONDER THEY HAVE SAFETY ISSUES. I would upload PHOTOS if I could on ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 4, 2011 9:16:24am

Reviewing: HELPFUL SAMSUNG AND THANK YOU SAM

We bought a Samsung American Fridge/Freezer with Water and Ice Dispensers (RS21DCNS) over 6 years ago - up until the last couple of weeks no problems whatsoever; however water dispenser stopped working and on reading reviews on the internet I tried to get it fixed locally but with no luck! I then ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 3, 2011 2:12:44pm

Reviewing: Samsung RS21DCNS - water leaking from the underside

I think I have a slightly different problem from anyone else. Having purchased mine in 2004, I have had no problems with it whatsoever for 7 years, and have been delighted with it. Until now. There is a water leak, slightly brown in colour, which, if left to evaporate dry, leaves a dark brown ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 6, 2011 3:29:10pm

Reviewing: Fridge/Freezer SRS2028CVW

Great buy, purchased it in 2004 and it has been great, nothing going wrong. but now we need a new circuit board so it know to turn on. Would but another one in an heartbeat. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 11, 2011 12:31:30pm

Reviewing: samsung suck

the same as all the other reviews and am deepley disapointed with samsung!!!! will never buy another samsung product again!!!...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 31, 2011 6:05:32pm

Reviewing: Samsung RSH1

I have had the same problems as everyone else, but my model is the RSH1DTMH. I bought a repair kit from Appliance DIY Repairs and fixed it myself in the end. When it first went wrong, 4 out of 6 engineers I called said they didn''t work on Samsung''s, 1 had a look and told me he''d fixed and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 25, 2011 6:42:14pm

Reviewing: Samsung RS21DCNS American Fridge Freezer - BEWARE!

We bought this Samsung product because it was a bargain. We subsequently found out why and as a result would never purchase another Samsung item of any description. We had the same problems as detailed by others. The compresser has frosen up, the water dispenser pipes/reservoir have split and of ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 20, 2011 6:07:23pm

Reviewing: Samsung RSH1DBRS Stainless Steel (19.6 cu. ft.) Side by Side Refrigerator.

Have had a great deal of problems with this fridge freezer, its only 4 yrs old and I have had an engineer out who said the fridge freezer is unrepairable as the compressor has gone and its out of gas. They have said that it cannot be replaced and I am left with a fridge freezer that cost me £800 ...

Read the full review on the Samsung RSH1DBRS Stainless Steel (19.6 cu. ft.) Side by Side Refrigerator here.

March 17, 2011 12:23:23pm

Reviewing: RSH1DBRS1/XEU Samsung American Style Fridge Freezer

Purchased 24/07/07, delivered 15/08/07. Absolutely loved it. Had carried out a fair bit of research and this product came out well. September 2009 fridge appeared to be making a strange noise each time door opened/closed. Temperature increased in fridge to +19C. Contacted Samsung who advised me to ...

Read the full review on the Samsung RSH1DBRS Stainless Steel (19.6 cu. ft.) Side by Side Refrigerator here.

March 14, 2011 7:05:23pm

Reviewing: RSH1DBRS1/XEU Samsung American Style Fridge Freezer

Purchased 24/07/07, delivered 15/08/07. Absolutely loved it. Had carried out a fair bit of research and this product came out well. September 2009 fridge appeared to be making a strange noise each time door opened/closed. Temperature increased in fridge to +19C. Contacted Samsung who advised me ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 14, 2011 6:57:57pm

Reviewing: Samsung fridge freezer

I have had all the same problems with my samsung worked fine for 6 years then started with the noise and the ice build up. Contacted Samsung who sent out an engineer to fix a fire hazard fault, they put a new whole new unit on all free of charge. (which was nice), and all was working fine again, ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 11, 2011 9:41:20am

Reviewing: Not just a nuisance - a potential threat to life

Our experiences mirror those of hundreds on the web, so I don''t intend describing the problem. I am appalled that Samsung has seemingly washed their hands of these defective fridges. How dare they issue spark warnings and walk away. Our problem has returned despite what they said would be a final ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 8, 2011 8:19:25pm

Reviewing: Samsung American Style Fridge Freezer

We called out 3 engineers to look at our American style Samsung fridge freezer. Not one of them knew how to fix it! They still charged me for coming out though! Eventually we phoned a Samsung engineer who said that the parts on these can be expensive, and the cheapest way to fix it is to buy a ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 25, 2011 3:41:50pm

Reviewing: Samsung RS side by side fridge freezer

PIECE OF CRAP!!!!!!!!. We bought the unit in January 2005. It has not worked properly since it was about a year old. Have had engineers out 7 times to repair it and it has broken down again. Now it is out of warrranty,including extended warranty and neither Samsung or Curry''s who we bought it ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 23, 2011 10:50:22pm

Reviewing: Still waiting for completed repair!!

I purchased this appliance mid 2005. Recently, I had problems with electrics tripping and narrowed it down to the fridge. I looked the problem up on the internet and couldn''t believe the problems people were having! I phoned Samsung immediately and they were shocked that I had not received a ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 21, 2011 7:54:40pm

Reviewing: Samsung American Fridge Freezer SRS2026CVW

If your looking for a good reliable American Fridge Freezer then this is the one. It has 2 doors, large fridge and freezer great for families or get togethers and for stocking up on goods, I cannot pick any fault with mine as it has never let me down 10/10 for me :)...

Read the full review on the Samsung SRS2026CVW American Fridge Freezer here.

February 15, 2011 12:27:56pm

Reviewing: Samsung side by side fridge freezer

Can anyone tell me if they have had the same trouble with the RSH1NBBP model I bought mine 2008...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 7, 2011 6:45:15pm

Reviewing: Amazing Customer Service

We had the standard problem - noisy fan, hitting a build up of ice - noise stops when you open the door. I called Samsung on Saturday (5 Feb 11) and first thing this morning (7 Feb 11) an engineer arrived and replaced the faulty unit before I went to work. Really pleasant call centre staff and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 7, 2011 11:45:56am

Reviewing: SAMSUNG RS21 Customer Service Stars

Hi just to say I''m well pleased with the service I got from Samsung ,my freezer packed up friday call them today (7/02/2011) nice lady on the phone took all details ,she said she was going to pass to a local engineer who would arranged to come fix it.About 15 to 20 mins later engineer called to ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 7, 2011 10:02:40am

Reviewing: Be Courteously persistant

I suffered the same problem as just about everyone here on this thread. I found reading the comments really helpful as it prompted me to try and contact Samsung. I found the number on the website and called. It seems to me that the service you get depends largely on who you get on the other ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 4, 2011 5:43:10pm

Reviewing: samsung side by side F/F''''S

the problem is a blockage,needs engineer.repair takes 10 mins requires hot water and update stat.ice build up can cause noise on fan,temp problems and no water dispenser. This fault happens on any make of fridge freezer. by Anom service engineer...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 31, 2011 6:08:43pm

Reviewing: Good but noisy

I do like my Fridge Freezer but it did have an electrical fault and an engineer from samsung came out to do something to my model rsh1dbbp about a year ago - they approached me as there must have been an electrical fault. It now seems to make a lot of noises thought and will now have to get an ...

Read the full review on the Samsung RSH1DBBP American Style Fridge Freezer here.

January 30, 2011 9:33:37am

Reviewing: DO NOT BUY - APAULING CUSTOMER SERVICE

Purchased our rs21 fridge in 2005, what a mistake that was. looks nice but thats about it. Common fault on these models but samsung not really interested. Customer service team, higher level , snotty and not providing any customer service as far as i can see. We had to have repairs to our fridge ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 28, 2011 9:00:35pm

Reviewing: Problems solved by Samsung on American Black FF

Our American FF was just over 3yrs old when the problems started. --- No water dispensed due to the reservoir freezing, lots of ice forming on the fridge vents, particulary the left hand side; noisy fan that can on and off as you opened the door and lasty the temp indicator varied from +9 to +22 ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 21, 2011 4:43:52pm

Reviewing: Samsung RS21DCNS - Manufactures fault

I purchased this model of side by side american fridge freezer at a local electrical shop in Dublin where I live. I had the fridge which worked trouble free from purchase and in November 2009 I recieved a letter from Samsung notifying me of a fault with the particular model of fridge I had ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 18, 2011 9:53:17pm

Reviewing: very good!!

Ihave owned this fridge for number of yearsand it has been absolutely brilliant! neber broke. and 1part changed from manufacturer after 3 years ( recall by samsung). frost free, accurate temperature. power freeze and cool.straight intowater mains no no refill. crush ice and cubes. Its simply a ...

Read the full review on the Samsung RS21DGRS American Fridge Freezer Stainless Steel here.

January 17, 2011 3:56:20pm

Reviewing: Samsung Fridge Freezer - RS21DCSV1 - Complain!

We purchased our FF in July 2005 and were happy with it until the well documented failure of the fridge cooler system occured in November 2007 (outwith the 2yr warranty). Samsung Customer Services didn''t want to know and we arranged the repairs. Due to the volume of complaints and being featured ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 15, 2011 1:55:18pm

Reviewing: wow

i have had the samsung fridge freezer for 7 years now and i love it...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 14, 2011 3:13:51pm

Reviewing: SAMSUNG = Best Customer Service Ever!

Thank you so much Karen and Paul!!! I had exactly the same experience described by Karen with the fridge making an awful loud noise (seemed to come from the fan) that would stop with the door being opened and the water dispenser had stopped working too. I am so glad I saw your posts. I did the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 11, 2011 1:01:55pm

Reviewing: EXCELLENT CUSTOMER SERVICE

Having had no problems with my 5 year old fridge freezer, on Xmas Day a strange noise emerged from it. The noise disappeared when the door was opened, but immediately started again once the door was shut. Also, I had noticed that food in the lower parts of the fridge (salad/veg) were partly frozen. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

December 31, 2010 6:45:90pm

Reviewing: Samsung RS21DCNS

We have had a Samsung American Fridge Freezer for about five years with no problems until two months ago. Firstly the water dispenser stopped working, then the fridge became noisy which stopped when the door was opened. I looked on this site and found the advice from various contributers quite ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

December 12, 2010 12:54:32pm

Reviewing: RS21DABB

This model is the black painted one, which looks fantastic. Beautiful interior with excellent lighting. Have had it about 3 years, so out of warranty. Last week it froze up blocking water and freezing salad. I looked on the web, and the problem is a defrost heater which can fail. Phoned Samsung on ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

December 7, 2010 10:46:10am

Reviewing: Samsung RSH1NBRS Fridge/Freezer

Have just had a problem with our Samsung after 2yrs 3mths. Fan making a noise but stopping after door opened. Phoned Samsung support and they were very helpful,arranged fitter to come and replace heater unit and a complete new fan unit at no charge. Phoned on Monday fixed on Wed cannot complain ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 29, 2010 11:16:39am

Reviewing: Samsung RSH1DTMH Fridge / Freezer

Looks are great,stylish and ice on tap appealed,but have had a few problems with ice forming around vents/odourizer. Problem was thermostat not keeping heater on long enough so created ice build up around fan.This thermostat was changed and moved a little higher on heater so it would take longer to ...

Read the full review on the Samsung RSH1DTMH American Fridge here.

November 27, 2010 4:15:58pm

Reviewing: HELP me

Please can someone help me,ive had my RSH1JBBP fridge for 3years in jan and yesterday the fridge stopped working.the temp is 14c and we cant get it to come down,anyone know what i should do,payed £800 for this fridge so am totally gutted that im havin problems with it already,got 2 small ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 10, 2010 10:35:13pm

Reviewing: Problems Problems

we brought a similar model RS20CCMS5/XEU it has the same problem defrosts food shows the wrong temperature on the front. 2 Engineers have been out so far and failed to fix the problem. I lost all my food that I had grown on my garden. Its only 4 years old and we have never had any problems ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 9, 2010 9:15:56pm

Reviewing: Design fault with Twin Turbo cooling system

All Samsung refrieration appliances which rely on Twin Turbo cooling are going to cotinually fail, according to a class action lawsuit filed in New Jersey. The heating coils which are supposed to keep the unit frost-free can''t do the job and ice up. This ice eventually gets in the way of the fan ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 8, 2010 9:44:32am

Reviewing: samsung fridge repair

Like many other people we had a fridge that didnt cool or dispence water.On further investigation on the internet we found this was a common fault and to try and get it sorted ot by samsung was a nightmare. Nether the less i contacted samsung armed with all my details and consumer rights waiting ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 3, 2010 1:44:43pm

Reviewing: follow up to review of August 28 2010

We have contacted Samsung on numerous occasions and after leaving a vast number of messages and sending a report from an independant engineer they have now agreed that the fridge/freezer is non repairable and that the compressor fault ''''could'''' have been caused by their engineer. We have had a ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 2, 2010 9:44:25am

Reviewing: not de-icing correctly

The freezer side started to ice up, had it repaired twice but still a problem water leaks from underneath and i have to keep emptying freezer section to clear the ice ,another family member with the same fridge has this problem. the fridge freezer worked perfectly for the first two years but i am ...

Read the full review on the Samsung RS20CCSV American Fridge Freezer here.

October 15, 2010 9:37:90pm

Reviewing: Samsung RS21DCNS American Fridge Freezer - Don''t buy one!

Similar to many people we bought a Samsung American Fridge Freezer in 2008 from John Lewis. All was well until March 2010 when we got the Safety Letter from Comet and Samsung. Someone came out and fitted the Modification Unit as required. Simple you might say? Oh no, that was only the start of ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 8, 2010 10:27:51am

Reviewing: how come?

how come my fridge freezer now blows warm air instead of cold.one week after the warrenty ran out...

Read the full review on the Samsung RSA1WTMH American Fridge Freezer here.

October 7, 2010 8:31:30pm

Reviewing: Samsung RA20VHSS Fridge Freezer

I have had my product for just over two years. I liked the colour of the product and the water cooler which is built into the fridge door. I also liked the large freezer as I have little space in my kitchen so needed a combined appliance which was small enough to fit into the available gap. The ...

Read the full review on the Samsung RA20VHSS Fridge Freezer here.

October 1, 2010 11:17:52pm

Reviewing: My Bargain Repair

My younger brother and I have almost identical Samsung fridge freezers. Mine went wrong first, and I succesfully fixed it using a kit I bought off the Appliance DIY Repairs website. My brothers went wrong the other week, and he ''thought'' he would outsmart me by buying some other parts cheaper. I ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 30, 2010 6:19:29pm

Reviewing: help please

the power to my fridge freezer has been switched off due to work at home. it now refuses to come back on, 1 light flashes but nothing else...

Read the full review on the Samsung RS20CCSV American Fridge Freezer here.

September 30, 2010 5:12:32pm

Reviewing: Samsung RSH1DBRS

Bought this fridge in Nov 07 (delivered Jan 08!) from Empire Direct came with 3 year warranty but they are now in administration so worth nothing! I have had exactly the same problems as described in all the other reviews, very noisy fan stops temporarily when door opened but soon starts again! Ice ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 23, 2010 10:36:20am

Reviewing: samsung rs21

we have had 6 years trouble free use of our samsung fridge freezer , i know there has been lots of other reviews/ problems , but as far as im concerned i cant complain the fridge freezer has never missed a beat , we have had the home visit safety kit fitted. i have friends who have purchased ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 15, 2010 9:57:35am

Reviewing: rotton fridge

I have purchased a very expensive silver cabinet posing as a fridge freezer.Samsung identified the posibity that it might catch fire and fixed the problem!So now I can sleep safe in the knowledge that I wont burn to death in the middle of the night,sadly I may suffer from food poisoning and poverty ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 13, 2010 9:48:44pm

Reviewing: furious with Samsung

Having bought a Samsung RSHINBRS American style Fridge Freezer for £700.00 in 2008 and just as the 2year warranty was running out we were informed that our model needed modification as there was a RISK OF IT CATCHING FIRE!!. Their engineer came quickly to modify the appliance and reassured us ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 9, 2010 3:52:58pm

Reviewing: Samsung fridge freezer RSH1JBBP

Samsung fridge freezer RSH1JBBP Shaun Hudson''s review of the August 31, 2010 9:36:40am thank goodness for reading is site, I have read a number of other reviews and this one was by far the best .I have had my appliance for about two years and during the past 6 months I have had issues with the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 4, 2010 2:07:32pm

Reviewing: Samsung American style fridge/freezer....to buy or not .....

Having purchased this model (RSA1WTMH) last september I was at first pleased with its look ,design and features. The noise inside the freezer started within 6 months ,at first I thought it was maybe the amount of frozen goods but whatever I did the noise continued. I rang the supplier and had good ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 3, 2010 2:30:53pm

Reviewing: Samsung RS21NCSV good repair story

Thanks to everyone for their comments on this topic. My RS21, bought April 2007, began making a rattling noise which stopped when the door was opened. I could see the ice build-up behind the vents inside and defrosted the fridge, which gave a temporary cure. I thought it was odd that the defrost ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 3, 2010 12:20:32pm

Reviewing: samsung rs21

we had our rs21 model for 6 years without a problem , then we got the cooling issues we called samsung but they only cover up to 5 years , we done some research and found a video on youtube type in samsung fridge freezer repairs in youtube search box and you will find 3-4 videos on this fault ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 1, 2010 6:15:41pm

Reviewing: RS21DCVS

I would just like to say thank you for publishing these reviews & in particular vickym''s review dated August 25. The fridge cooling fan problem occurred on mine with only 10 days left on the 5 year extended warrenty (which I didn''t know anything about). I phoned Samsung and was dealt with ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 1, 2010 12:46:27pm

Reviewing: Samsung fridge freezer RSH1JBBP

thank goodness for reading is site, I have read a number of other reviews and this one was by far the best .I have had my appliance for about two years and during the past 6 months I have had issues with the fan at the rear making noises and the fridge was not cooling. I then looked at the fan and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 31, 2010 9:36:40am

Reviewing: useless!!!

samsung have the worst possible customer service i have ever had to deal with. when my fridge broke down i called them, they said all work and parts would be done for FREE. 5 weeks later and im still waiting for the part. the light bulb blew causing control panel to also blow. they are now trying ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 27, 2010 11:41:55am

Reviewing: major fault with Samsung RS21DCNS

Purchased this in November 2005 and had no problems until July 2010 when as everyone else the fridge started to freeze up at the bottom. Called Samsung and an engineer called and repaired the fault (as seen on Watchdog) all for free. Following his visit the display light kept flashing and there was ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 26, 2010 10:10:54am

Reviewing: samsung RSH1DBBP... design fault??

THANK GOD I FOUND THIS SITE!! We bought our fridge in Sept 2008, had no problems. Then curry''s sent an engineer to fix a part regarding the recent fire hazard alert. That was a couple of months ago. Then about 2 weeks ago, the fridge started making a funny loud noise. Assumed it must be the fans ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 25, 2010 7:27:80pm

Reviewing: Samsung packed in

Had it just one month shy of 3years. Had the part fitted following the safety scare about the thing setting alight. Now its just decided to stop working. Lights up fine but freezer is not working or fridge. Trawled the net, found these reviews and rang Samsung. The first lady I spoke to at Samsung ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 17, 2010 10:28:32am

Reviewing: samsung rl38sbsw

I apologise for mistake on my review of Samsung RL 38sbsw , I stated in the CONS section that it was quiet , good looking and excellent value ...this should have been in the PROS section .....Apologies ....

Read the full review on the Samsung RL38SBSW fridge here.

August 11, 2010 8:42:38pm

Reviewing: samsung rl38sbsw

Read many reviews on this fridge freezer , mostly good . I have had mine for 2 weeks now and very pleased with it , I find it very quiet , keeps food at correct temperature , looks good and people complain about the top of the fridge , well you cant see the top unless youre over 6 foot ...

Read the full review on the Samsung RL38SBSW fridge here.

August 11, 2010 8:30:60pm

Reviewing: Succesful Samsung American Style Fridge Freezer Repair

Initially, I called out an engineer to look at my Samsung fridge freezer. He charged me £75.00 + VAT, and told me that my best bet was to order a kit from a company called Appliance DIY Repairs online. I was absolutely fuming. The engineer couldn''t have been in my house more than 10 minutes. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 7, 2010 1:04:60pm

Reviewing: samsung RSH1FBRS

great product never had any problems does what it''''s made for keeps food cold and fresh....

Read the full review on the Samsung RSH1FBRS (18.5 cu. ft.) Commercial Refrigerator here.

August 6, 2010 1:59:10pm

Reviewing: samsung RS21 DCNS

I wish to report same problem as many wiht samsung fridge freezee water dispense stop working a few months ago thought, i coud live with out this, then it started make a lound noise, then displaypanel not working, having thought i would never shop at asda again irealised it was the fridge that ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 29, 2010 3:36:54pm

Reviewing: Samsung RSH1DTMH making loud noise then fridge not chilling at top

Our American style Samsung Fridge Freezer made a loud noise and then the fridge packed up, it was cold at the bottom but warm at the top and the water dispenser stopped working. We phoned samsung who were very helpful, they sent someone out and the guy needed to change the sensor ( this is a common ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 29, 2010 3:25:10pm

Reviewing: Samsung RS21DCNS - Noisy and with dodgy temperature? You must read this.

Our American style F/F recently started displaying the same problems as many others on here, namely the temperature display flicking about all over the place, the top shelf being warm, ice building up at the back and worst of all, a horrendous whirring/drilling noise. Initially we decided to ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 27, 2010 7:58:17pm

Reviewing: Impressed with service

I bought this ff second hand a few months ago, not sure of its age (seller claimed 2 years old but it was obviously not, we guessed it was more like 5). A couple of days ago, the fridge started making a loud noise and since then, the temperature has been wrong. The lower part of the fridge is ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 23, 2010 12:57:49pm

Reviewing: Samsumg Fridge/freezer RS21DCNS

I bought a Samsung f/f Model RS21DCNS in 2006 and it started to make a horrible loud coming from the back of the f/f. Ice starting to build up inside the fridge. I phoned Comet, where I purchased it from, but of course, you can guess what they said. No warranty, therefore you have to pay a £30 ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 22, 2010 10:38:27am

Reviewing: Samsung RSH1NBBP refrigerator freezing at bottom, warm top 50%.

Having read reviews of problems on many models of Samsung refrigerators, American Style side by side refrigerators. Now with regret I must report yet another model with identical problems with the refrigerator section. Frozen at bottom and very warm at the top of the fridge. With our model RSH1NBBP ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 19, 2010 2:12:44pm

Reviewing: Free Samsung repair!

Thanks to everyone for posting their reviews on the site; bought my f/f in 2005 from Comet and it had all the faults as documented in earlier posts. I called Samsung last week and they sent a repairer round within days, I wasn''t asked to provide proof of purchase, it was fixed for free! My ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 13, 2010 8:10:15pm

Reviewing: SAMSUNG RS21DCNS AMERICAN FRIDGE FREEZER

AFTER PURCHASING THIS FRIDGE THINGS STARTED TO GO WRONG, WATER DISPENSER NOT WORKING, THE FRIDGE HAD FROZEN FOOD IN THE BOTTOM HALF AND THE FOOD IN THE TOP HALF WAS THAT WARM I DIDNT HAVE TO COOK IT,,,,I PHONED SAMSUNG TO HELP ME RECTIFY THE PROBLEM, THEY ADVISED ME TO PHONE A LOCAL REPAIR ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 10, 2010 2:40:30pm

Reviewing: Samsung RS21DCNS

Am I the only one who thinks £700 is alot of money to pay for an item that "Is not fit for purpose"? This will be the third time in 3 years & by the time they get to me I will have been without any type of refrigeration for 6 days. Usual thing the "Defroster sensor" or it might be the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 9, 2010 9:04:41pm

Reviewing: Samsung American Fridge Freezer RS21DCNS

Where do i start, first of all I bought this fridge because of the style and size, also Samsung has a good name. After buying the fridge it worked fine for the first 2 and a half years, we noticed a noise every time you opened the door, and after looking I noticed some ice built up on the lower ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 6, 2010 1:36:48pm

Reviewing: samsung RSH1JBBP american fridge freezer

i purchased this product just over 2 years ago from comet. Since i have had this it has defrosted several times. At the begining of the year i was informed that it was on a safety recall due to a potential fire risk. Several weeks later i had a module kit fitted and this was meant to rectify the ...

Read the full review on the Samsung RSH1JBBP American Fridge Freezer here.

July 3, 2010 8:40:41pm

Reviewing: Buyer beware!

We have been ''victims'' of Samsung''s appalling ''Customer Service'', following several breakdowns in line with the widely broadcast faults featured on Wathdog. Yes, Samsung did agree to an extention of warranty, but as these models are 2005/6, that extra few months means very little.We''ve had to ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 30, 2010 2:24:16pm

Reviewing: Samsung Rubbish American Fridge freezer

I have a Samsung American fridge freezer. It is only 14 months old. I stupidly did not take out an extended warrenty on the Fridge. After paying £75.00 today to an engineer who replaced a relay switch, two hours later the fridge blew a main fuse in the fuse box. I called the engineer again, who ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 18, 2010 10:31:59pm

Reviewing: Excellent Samsung Service

My F/F fridge stopped getting cold I looked on the internet to find there had been a problem with this model and a "fix" was available I contacted Samsung on the internet on Tuesday evening and on Wednesday morning received a call from them saying an engineer would contact me within 14 days. On ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 11, 2010 2:51:18pm

Reviewing: RS21DCNS review

Like a number of people on this thread, have a frige freezer which worked perfectly for 4.5 years then developed all the usual faults - noisy, poor temperature control and freezing of the lower fridge section. Thanks to my luck in finding this site, called samsung and armed with all the correct ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 2, 2010 8:56:26pm

Reviewing: Appauling product, appauling customer services

This product may look great but serious design faults mean that is a complete nightmare and you will spend years on the phone trying to get Samsung to come and repair it - apparantly it is ''acceptable'' to wait 28 days to get your fridge working again! for it then to break down again a few months ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 1, 2010 4:12:57pm

Reviewing: samsung rs21 dcns

after finding all these reviews on this website i decided to ring samsung and give it a try as i have had my fridge now for a few years and have just moved house and couldnt find the reciept and it was making the noise when i opened the fridge door and wasnt getting up to temperature i phoned the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 24, 2010 3:10:38pm

Reviewing: Samsung Fridge Freezer Repair Solution

Finally, some good news!! I had nothing but problems with my fridge freezer. I have the Samsung RS21DCNS american style side by side model. I phoned Samsung, and they wouldn''t help. I then phoned several companies, most of whom said they wouldn''t touch them. I then had 2 different companies ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 15, 2010 1:50:23pm

Reviewing: samsung ff problems

hi i have been working for comet for 4 months employed to do the sparking/fire risk mods., in this time i have covered 14500 mile (i think this gives you a estimate to this ff popularity) in this time i personaly have had ONE person complaining about the product or standard of service from either ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 25, 2010 0:43:30am

Reviewing: samsung delight !

Frost-free Trouble-free Eco-friendly Worth every penny paid for it When moving house I will only buy a house where it will fit in easily. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 18, 2010 5:33:38pm

Reviewing: Will let ya all know......!

The water dispenser has been playing up for a few months , but one of those things that you just kind of ignore and get used to. Well until today.............opened up the freezer and there was an electrical buzzing / fizzing noise. Turned the unit straight off , had a look for water leaks , but ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 31, 2010 6:04:30pm

Reviewing: RS21 Comet giving full refund.

We bought this ff in Sept 06 and were very pleased with it up until last Nov 09 when we experienced the fan freezing problem. It was making a terrible sound and when you opened the fridge door it would stop. I telephoned Comet as I had taken out a 5 year warranty with them. They informed me that ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 27, 2010 6:51:53pm

Reviewing: Samsung fridge freezer RL39WBNS

Absolutely not fit for purpose. Came back from holiday to find entire contents of both compartments "cooked". Food in freezer was hot. Communicated issue to Samsung, who sent engineer. No parts replaced, but months later same problem. Complete contents cooked and written off. This time, Samsung ...

Read the full review on the Samsung RL39WBNS Fridge Freezer here.

March 24, 2010 10:26:10am

Reviewing: Samsung RS21 American Fridge Freezer

Well, I''''m back. Update since my last message. After more frustrating episodes with being passed from pillar to post between Samsung and Comet, and with Samsung hanging up the telephone on me, I was finally provided with a non-Comet engineer who knew exactly what was required for the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 11, 2010 5:51:55pm

Reviewing: My Samsung Fridge

its a great fridge well worth the money. I havent had any problems with it Im very happy with it....

Read the full review on the Samsung RL41WGIH here.

March 5, 2010 2:49:53pm

Reviewing: Fan noise and variable temp Samsung American Fridge Freezer

After the unit developed the problem and thanks to the posts below contacted Samsung (UK) on 0845 7267864 (changed from the number on supplied documents). The UK call centre does provide support for Ireland as well. The service was excellent for this issue which I think is called an "error 21". A ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 19, 2010 2:30:14pm

Reviewing: tripping switch

A follow on from the review below... Samsung engineer came out this morning and repaired the problem , he changed a faulty element and fitted a new fuse board internally .. freezer at -20 .. fridge at 3 degrees ... cannot fault Samsungs response to this problem ... success for now :-)...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 12, 2010 7:42:70pm

Reviewing: Tripping switch

woke up yesterday with no power in the sockets all around the house, eventually after switching all appliances off one by one discovered that it was the Samsung RS21DCNS that was the culprit , there was also a smell of gas in the fridge. After trawling through the internet to find a solution I ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 10, 2010 5:24:48pm

Reviewing: RS21 Samsung Fridge Freezer

Beware of Samsung products. Never again will I buy from Samsung, they cannot even provide an after sales service where we can contact them directly. I have noticed from other comments on this site that customers were able to get in touch with Samsung complaints - any idea how without ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 10, 2010 0:14:22am

Reviewing: samsung rs21dab

today recieved a recall letter advising of potential fire risk/risk of personal injury due to internal sparking, i am not prepared to take the risk after having 2 repairs due to defects,so have taken legal advice, the sale of goods act says that the supplier is responsible for replacement /partial ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 6, 2010 8:16:16pm

Reviewing: Samsung RS21DCNS

We bought our ff in Nov 04, and took out the shops extended warranty which we needed to use May 08 due to fan problem - that was fixed but not for long as my ff is making the same awful noise and temperature not as should be. Rang Samsung, not interested as I am just over my 5 yr - how annoying, ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 5, 2010 10:34:53am

Reviewing: samsung customer services - very very very very poor

I have this ff. its is 2 and a half years old. it broke down on 24th december 2009 with all my christmas and new year food. phoned samsung on the 26th december 2009. an engineer arrived 31st december 2009. after 8 minutes in my house he declared i needed a new compressor. up to this morning i ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 27, 2010 12:10:29pm

Reviewing: Free repair

Hi I saw this website on Tuesday night after having an engineer out before Xmas who told me to just defrost the fridge freezer. We did this and it worked again for a couple of weeks but then the loud fan noise started again.. We have the RS21 but is about 7 years old and I couldn''t find a receipt. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 22, 2010 2:25:37pm

Reviewing: Same Old fault

Hi all Just like to say thanks to all who published detail of the 5 year warrenty extension and being able to get Samsung to carrry out the repair to the known issue free of charge. Our unit first showed the typical symtoms (noisy fan. temp up and down) after 18 months (unit purchased in 2005). ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 19, 2010 12:41:70pm

Reviewing: Ours caught fire

I''d like to reiterate the comments on here about contacting Samsung if you own this product. I acquired mine as part of a house purchase only a month ago and had been happy with the performance. However, I received a letter on the 9/1/10 warning me of a low risk of internal sparking and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 14, 2010 12:42:48pm

Reviewing: problems with samsung fridge freezer - RS21DCNS

Thanks to your webb site , i found out many people had a problem with the ice despencer and water , didnt even know this was on watch dog . i phoned samsung our fridge is 5 years old in july the lady was most helpfull and said an engineer would contact us shortly and we wouldnt have to pay a thing ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 8, 2010 5:42:29pm

Reviewing: Samsung RS21 American Fridge Freezer

It is criminal why Samsung have not or are not recalling this model of machine. We paid £750 plus £50 delivery for this bucket of junk. I call it "Emily" (as in the film "The Exorsim of Emily Rose"), within 2 yrs "Emily" sounded like a industrial washing machine. No letter from Samsung or ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 4, 2010 2:34:56pm

Reviewing: Samsung RS21DCNS American Fridge Freezer

Fridge temperature started to fluctuate and water stopped working. I called Samsung on Monday 28th December and was advised that an engineer would be out on Wednesday and would repair the problem free of charge. I explained to Samsung that the fridge freezer was over 6 years old and therefore out ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

December 30, 2009 9:15:15pm

Reviewing: samsung rs21dcns

Yes there is a fault with two or three parts on this Samsung fridge freezer mine is three years old and out of warrenty but samsung have been marvelous rang them told them it had stopped working and within two days a engineer rang and came round replaced all faulty parts and left me with a working ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 27, 2009 9:03:50am

Reviewing: RS21 Fantastic service from Samsung

Have had similar probs with no water then whirring and icing up. Rang helpline and although fridge freezer over 5 yrs old they arranged for an engineer to call. He rang an hour later to arrange a convenient time. and came 30hrs later. He has replaced lots of parts and now everything running ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 13, 2009 7:20:29pm

Reviewing: urgent warning notice on this product

I rang a number featured in the mail on sunday 8/11/09 - have had previous problems with the model however was lucky enough to have taken out warranty and was advised of the manufacturing fault - anyway rang this tel no out of the paper and spoke to a guy called oliver who took all the details and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 12, 2009 1:38:38pm

Reviewing: RS21 DCNS

After about 5yrs and 6mths my fridge has developed the same problem as has been widely reported elsewhere. Water dispenser freezes up, fan noisy and then stops altogether. I rang Samsung who were charming but ultimately no help after I told them the unit was over 5 yrs old. They told me I ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 5, 2009 5:06:54pm

Reviewing: Samsung RS21DCNS

We have a very simular problem with the fridge side the freezer is fine. It started 3 weeks ago when over night we were not able to get chilled water. Today we spotted that the lower back half of the fridge was frozen. We called an engineer who advised on de frosting the fridge & by miricle the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 24, 2009 5:50:49pm

Reviewing: Samsung American Fridge Freezer RSH1 DBBP

These Fridges are Style Conscious but very costly on the loss of food when they break down. Samsung warranty is for 2 years , but does not cover food. Purchased first Black Fridge freezer in Jan 08. In Jan 09...had power cutt...traced it to the Fridge it had blown its circuit board lossing all ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 12, 2009 11:36:40pm

Reviewing: Faulty but fixed!

Bought fridge in Jan 2005, no problems until 3 days ago - flasshing temp, and not getting cold enough. Spoke to Appliance enginerr who said it needed a specialist and he couldn''t touch it, but described the reason for the fault. Searched internet for specialist and chanced upon website detailing ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

October 2, 2009 4:01:42pm

Reviewing: Samsung RS21 Fridge Freezer

When mine first developed the fault ( noisy fan & icing up) it was approx 2.5 years old so I called out local independant engineer and paid £250( I think) for a new evaporator panel ( I think thats what he called it). He told me to ask Samsung to refund the invoice as it was a known fault and ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 26, 2009 1:38:15pm

Reviewing: fridge

same problem with fridge but as i lost my receipt they will not help they are charching me 75pound for a call out charge and more to fix the problem ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 17, 2009 11:59:56am

Reviewing: buyer beware

2 yrs old, has been repaired times, awaiting on another repair. The same problem each time. Noisey fan. Then either freeze or fridge stop working, or really unlucky both. Has been fitted with updated parts. Still breaks down....

Read the full review on the Samsung RSH1DLBG American Fridge Freezer here.

August 16, 2009 9:51:21pm

Reviewing: Samsung RL38SBSW bad buy

This hotpoint fridge is being sold with the top cover missing. Apart from making it look ugly it exposes electrical parts of the fridge and could be potentially dangerous. In addition this fridge overheats and is extremely noisy. I spoke to the Samsung help line they told me that I was not the ...

Read the full review on the Samsung RL38SBSW fridge here.

August 13, 2009 6:40:16pm

Reviewing: Same problem, same terrible attitude!

I bought my RS21 in October 2005 and within 6 months had the engineer call out to the fridge (same problems as everyone else with the drilling noise and then going off). I have today booked my 4th callout for the exact same fault. Samsung say that they will only cover the cost of the repair of ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 10, 2009 7:08:43pm

Reviewing: Samsung RS21 DPSM

Thank You! Same problems experienced noisy fan, stopped working, Fridge Temp started rising, and ice in fan, Freezer working fine. I purchased Fridge 2006, phoned Samsung Uk Helpline, mentioned Watchdog Report and 5 yr extended warranty, they have arranged for an engineer to call within 24 hrs to ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 4, 2009 1:02:35pm

Reviewing: Samsung RS21DCNS fridge fault & repair

Hi, We had been experiencing the same problems as described below, noisy fan flashing temperature guage and build up of ice in the fridge compartment. Having read about these problems on other blog sites I thought I was going to have pay a hefty price for a repair. Luckily I stumbled upon this ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 28, 2009 3:30:45pm

Reviewing: SAMSUNG RS21 Side by Side Fridge Freezer

Nightmare!!!!!Experiencing all the problems listed below only mine was purchased 2003! Samsung not interested EVEN though they admit to it being an inherent fault! Consumer advice say I can claim my rights with the store (upto 6 years after purchase) under the Sale of Goods Act. Engineer coming ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 21, 2009 3:10:58pm

Reviewing: Impressed wit Samsung Service

Reported the fault direct to Samsung.No quibbles,engineer came out within 2 days,replaced loads of parts COMPLETELY FREE OF CHARGE,even though the fridge is over 3 years old and out of warranty....

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 8, 2009 5:11:43pm

Reviewing: 3 years old noisy ice and broke

For 2 1/2 years it worked great then, the fridge became really really noisy,like a fan going around catching on something-ice at the raer I think. ~Then eventually stopped completely. Flashing temperature light then fridge just stopped completely. Samsung are sending an engineer out to me free of ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 6, 2009 5:07:31pm

Reviewing: Glad it''s not just me!!!!!!!!!!!

We bought our appliance in August 04. In December 04, Samsung had to replace it. In April 07, the fridge acted in the way described in other reviews - noisy, icing up, display flashing etc before giving up. We contacted Samsung who sent an engineer out to fix it - they said it was a courtesy as we ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 4, 2009 8:21:26pm

Reviewing: Problem with Samsung RS21DCNS

Purchased RS21 DCNS and had the same problems as others. Fridge not working, fan freezing up etc. Only found out that this was a manufacturing problem from readers reviews and that Samsung had extended warranty to 5 years and admitted a design fault on 6 component following the Watchdog ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 2, 2009 1:25:11pm

Reviewing: Thank You

I brought a RS1 American style fridge freezer about 5 years ago and last week the firdge started making a terrible noise and then stopped working!! thinking it was out of warranty I called a local repair firm and they said that they dont touch them!! I was very stressed and went onto Google and put ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 29, 2009 9:40:16am

Reviewing: Samsung RS21DCNS

Purchased appliance at end of 2007, had same problems as most other reviewers, i.e. became extremely noisey on or around end of August 2008 (luckily just within 2 year warranty). Called Samsung who asked for fax or original purchase receipt and said they would send an engineer. They then called ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 10, 2009 7:15:00pm

Reviewing: Great service from Comet & Samsung

The engineer was coming out from Comet this morning. re my fridge freezer problems- fridge freezing & no water. Having read other peoples'' comments I was set for battle! However the Comet man was very helpful diagnosed the fault- the same as everyone else''s. He gave me Samsung''s number to ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 8, 2009 11:45:70am

Reviewing: RS21 Samsung American Style Fridge Freezer

Back on 24/08/06 I bought from Comet a £1,000.00 Samsung Fridge. Water and ice dispenser problems with a loud noise from the cooler at the back of the unit made it impossible to tolerate. Call outs under Comet warranty occured on 03/09/07 28/09/07 On the September call out Comet could not ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 3, 2009 4:11:50am

Reviewing: RSJ1FERS

I have been using this product for about 9 months now and i still adore it everytime i see it standing in my kitchen. The only down side though, is that it does not have a large enough freezer compartment especially when you do your food shopping in bulks.This shouldn''t be a problem though if you ...

Read the full review on the Samsung RSJ1FERS American Refrigeration here.

May 25, 2009 8:55:33pm

Reviewing: Samsung rubbish

As with most of the other reviews on here I have suffered the same thing. The first time was the fan thing and fair enough, Samsung did send an engineer out to fix it and gave me an extended warranty but only on the part they replaced. Six months later and the thing has tripped all my electric ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 10, 2009 4:12:51pm

Reviewing: Samsung Rs21dcns

Had same fault as others here, water dispenser stop due to fridge fan freezing up ( Watchdog Issue). Rang Samsung customer support, explained the problem, they admitted there was a design fault up front. He had arranged for an engineer to call the next day and extended my warranty ( 5yrs from ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 23, 2009 10:52:00am

Reviewing: samsung rs20ccv

had my fridge freezer for nearly 5 years took the extended warranty. lucky i did the thing reguarly breaks down. as i write am once again without a fridge or freezer 3 weeks now. engineer coming tomorrow. hopefully. would never buy samsung again...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 22, 2009 3:16:43pm

Reviewing: samsung rs21DCNS

We brought our fridge/freezer in 2005. since then the water and ice packed up( would not work again) and now the compressor has packed up, unable to repair. I am now left without a fridge/freezer. I feel it should of lasted longer than it did as it did not cost 50p. Would not buy again aload of ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 21, 2009 1:14:14pm

Reviewing: After 5 visits from Samsung authorised Engineer, still no fix

We brought our RS21 just over two years ago. Some 4 months ago the water dispenser has packed up, we were told it was the "Watchdog" issue and it was promptly "fixed" but it stop dispensing water after two days. He came back and forth and after 4 further visits I am informed by Steve''s Appliance ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 20, 2009 1:54:43pm

Reviewing: Samsung Fridge/freezer

April 09 - we had exactly same sort of problem! Our fridge/freezer is probably about 4 years old. For a while noticed that the fridge didn''''t seem as cold as it should. Temperature gauge kept going up and down. We didn''''t have extended warrenty so thought was going to cost the earth. My ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 14, 2009 12:56:21pm

Reviewing: Samsung RS21DCNS Fridge Freezer

Apr 09. I bought this fridge as the new house extension & kitchen was finished back in Dec 04. The Ice & water dispenser proved invaluable in our new health & fitness regime. Quiet operation, loads of fridge space, enough freezer space for two. Roll forward four & a half years, the fridge wasn''t ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 7, 2009 11:24:11pm

Reviewing: When a Samsung extended warranty is not an extended warranty

I too had the same fault on my RS21DCNS which resulted in the lose of all my food in both fridge and freezer, I telephoned Samsung on Thursday morning and was assured everything was covered and warranty extended to 5 years. They arranged an engineer to call today, at that point I thought "what ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 2, 2009 6:14:23pm

Reviewing: Samsung Freezer

Follow up from review on 24/03/09 I rang the number that Samsung gave me to arrange a repair & the very kind man told me to ring back Samsung & tell them that my Fridge Freezer had been making a grinding noise - I did this & the lady in the other end said that this was a known problem ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 26, 2009 1:10:36pm

Reviewing: i love it

i ont know if i am on the right tempature with the fridge and freezer lost instiones...

Read the full review on the Samsung RS21DGRS American Fridge Freezer Stainless Steel here.

March 25, 2009 9:45:38am

Reviewing: RS21DCNS

I am havin the same problem as someone further down the list - my Fridge Freezer is tripping the electricity in the house. I have contacted Samsung & they say that this is not a known problem so have given me a nother number to call for a repair....

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 24, 2009 10:41:23am

Reviewing: RS21DCNS

I had my cooling system fixed, having watched a feature on Watchdog, but now its happening again. My fridge is making a lot of noice, and water dispenser doesn''t work. I bought a samsung computer at the same time, and that is no longer working, as aways they make them to last the guarantee, and no ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 24, 2009 8:36:10am

Reviewing: Samsung RS21DCNS American Fridge Freezer.

ive had this fridge freezer since june 05 and ita been fine until chrismas just gone, when it started to be noisy. i thought it was a fan or motor bearing , so i moved t he frozen stuff to the chest freezer and went to comet and got a new under the worktop fridge.. well its been 3 months sitting ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 17, 2009 8:44:27pm

Reviewing: excellent service

hi, I have just been victim to the dreaded ice build up on the fridge cooling fan ... came across this site and contacted samsung cust serv - they have been excellent engineer coming tomorrow to replace the necessary parts and the warranty is extended to august 2010 top marks Related ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 4, 2009 3:28:40pm

Reviewing: BBC WATCHDOG **PLEASE READ**

After reading everyones comments i decided to ring samsung but they didnt want to know and told me this fault has never been logged about this problem by ANY of their customers. Obviously a lie to i have emailed bbc watchdog to see if they can help. I know they wont look into it just from my email ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 24, 2009 2:05:10pm

Reviewing: BIN THE SAMSUNG

bought it as it looked good - large capacity - ice machine added bonus I can honestly say I hate this fridge/freezer the company I purchased it from replaced it with a inferior one which had also many things go wrong with it has the ability to defrost whenever it pleases has cost a lot in cash ...

Read the full review on the Samsung RS21JLSG American Fridge Freezer here.

September 20, 2008 11:33:42am

Reviewing: no help ,rude,didnt want to know

rang samsung re/problem.cool water compartment frozen,freezer not working,.i did not see the program on watchdog,so did not know of this problem .because of this and samsung not having recall system,they dont want to know,because the freezer is now over 5 years old,also was told no problems with my ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 2, 2008 4:21:38pm

Reviewing: RS21DCNS

THE FRIDGE HAS BEEN ALRIGHT TILL NOW . IT IS TRIPPING THE MAIN CIRCUIT BOARD SWITCH. I CHECKED EVERY THING ELSE ON THE PLUGS , BECAUSE AT FIRST I THOUGHT IT WAS THE BOILER. NOW EVERYTIME I TURN IT ON THE BREAKER TRIPS. ANYONE ELSE HAD THIS PROBLEM ,IF SO HOW DIDI YOU SOLVE IT. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

September 2, 2008 10:25:42am

Reviewing: Thank You Paul Spence

I have owned the said fridge freezer for approximately 3 years and like everyone else, the fridge has developed the faults with the fan............ I was going to replace it but having stumbled across the blog by Mr Paul Spence I rang the number listed. I am pleased to say that there is a ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 31, 2008 11:47:13pm

Reviewing: SAMSUNG RS21FCSV AMERICAN STYLE FRIDGE FREEZER

I would just like to compliment Samsung on the very quick & excellent warranty service i have just received on 13th August 2008, Also to possibly help others who may have a fridge which is developing the fault brought to light on Watchdog, Which is, A noisy fan which stops when the fridge door is ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

August 14, 2008 0:19:57am

Reviewing: Samsung RL38SBSW

Good size large fridge with glass shelving easier to clean smaller freezer but with three good sized drawers every thing I wanted in a fridge freezer only one downside it has no cover on the top of it you can see the metal workings box I have been told this is the design bit strange to me...

Read the full review on the Samsung RL38SBSW fridge here.

July 26, 2008 0:11:35am

Reviewing: welcome to my world

My wife and i have looked at loads of American style fridge freezers and were completly lost on what was available. we settled for this model because it ticked all the right boxes. With three daughters the two of us and to large dogs it had to do and hold everything, from large pizzas, to chilled ...

Read the full review on the Samsung RS21DGRS American Fridge Freezer Stainless Steel here.

July 21, 2008 10:08:52pm

Reviewing: samsung rsh1dtmh

fantastic bit of kit for the price, love it, no problems at all...

Read the full review on the Samsung RSH1DTMH American Fridge here.

June 30, 2008 11:12:41pm

Reviewing: Amazing User-Friendly Freezer

I always store food in a freezer so that I don''t have to go to shops more frequently. I bought this Samsung RS21D Freezer and I am very contented in using it. I am new to these high-tech appliances like this. But with Samsung, I din''t even have a hard time in knowing its detailed use. Really ...

Read the full review on the Samsung RS21D American Fridge Freezer here.

June 13, 2008 8:40:56am

Reviewing: SAmsund Rs20

We have had our Samsung Fridge Rs20 (the one without the ice cube maker) for around the 4 year mark. We have had a very good 4 years and up till now was £800 well spent. First to go was the fridge and a day later the freezer decided to pack off to the freezer sky. I managed to get Samsungs ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

June 9, 2008 9:32:54pm

Reviewing: Samsung SRS2028CVW

Hi all, Unfortunately for me my warranty ran out in February of this year. We had just moved house and it took my partner and I this long to find the receipt with the extended warranty. We thought that it was well out of date so we didn''''t really search for it until the freezer went on the ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 18, 2008 4:50:20pm

Reviewing: Don''t Buy one!

I have had my Samsung for 3 years and 5 months now. I had to have an engineer out within the first 3 months of its life, to replace a major component which resulted in total faliure of both the fridge and the freezer. It took the repair company 8 days to attend my call, the whole of which time I ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 13, 2008 1:45:57pm

Reviewing: RS21DCNS

Just read all these reviews after my wife telling me what out neighbours saw on Wachdog! We have owned ours for the last 16 months, the first call out was in January this year when the whole thing shut down and the display panel didnt seem to work. Ours started getting noisy about a week after we ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

May 10, 2008 2:48:12pm

Reviewing: Houses are Over Insulated???

Not sure about the Over-Insulated theory. Are you suggesting that we live in an ice-box just so our Fridge Freezer works? If this Over-Insulated theory were correct would not all fridges have the same problem? Sorry but Samsung should build fridges that work in Over-Insulated houses if that''s ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 18, 2008 8:00:80pm

Reviewing: SAMSUNG FAULTY ( NOT )

The RS21 range of american style fridge freezers are not as faulty as you seem to have made out.The WATCHDOG so called expert wouldnt know a cod fillet if it hit him in his face. The most common cause of the problem is due to the over insulation of properties..lack of air flow equals high humidity ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 10, 2008 5:54:16pm

Reviewing: About watchdog.

This item is faulty and has a design fault. Do not take the 5 year warrenty force them for a replacement. I did.. Search MSE for RS21 to see how....

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 10, 2008 3:15:41pm

Reviewing: watchdog

this fridge featured on watchdog last night..samsung are now extending the warrenty on this item for 5 yrs and have a part for fixing it..sorry didnt get the number but if u call samsung HQ they should help..and fitting should be free..good that it got on the tv as then the company have to do ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 8, 2008 3:28:34pm

Reviewing: Faulty fridge

I bought my RS21DCNS over five years ago and had a problem with a high temperature in the fridge section. Local fridge engineers wouldn''t come to look at the fridge when I told them it was a Samsung and the best idea was to through it away, I decided to look at it myself. I defrosted the fridge, ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 7, 2008 8:42:10pm

Reviewing: Samsung RSH1DBBP - Black version

This was delivered in January 2008. Purchased from Appliances Direct for £750. Delivery was an issue. Although pain for install the guys wanted me to sign it as ok before it went in. This item is VERY large. The dimensions given on the sites DOES NOT include the depth of the door handle which ...

Read the full review on the Samsung RSH1NHMH By Side American Refrigeration here.

April 4, 2008 1:29:47am

Reviewing: evaporator sensor

the problem with the fridge is the evaporator sensor fails which causes over freezing on the evaporator.this will cause your fan to stop,elements to burnout and thermal fuse to blow. the best engineers that know the samsung american fridge freezer all work for british gas ,as second line ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

April 3, 2008 8:26:12pm

Reviewing: what a pity

lovely looking fridge / freezer after 4 years of working problem free , it started making loud noises and freezing food in the fridge compartment.I cannot find anybody willing to repair it.After surfing the internet it seems this model has a design fault which Samsung are not willing to admit to....

Read the full review on the Samsung RS21N American Fridge Freezer here.

April 1, 2008 5:52:30pm

Reviewing: Faulty Fridge

The fridge started to make a lot of noise, 2 years old and had to change the fan motor and the 2 sensors because it kept freezing-up. Not good at all!!!...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 28, 2008 8:00:10am

Reviewing: Don''t buy one, mine breaks every six months

Same problems with cooling system. First went wrong under warranty, fixed by Comet engineer who replaced one of two thermal fuses located next to each cooling radiator in both compartments. Out of warranty now so I keep thermal fuses in stock and change them in about 15 mins. Easy repair but a pain ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 21, 2008 10:19:53pm

Reviewing: Samsung RS20CCMS1 American fridge freezer

I bought a Samsung American-style fridge freezer from Comet. It was great for 2 years. I was so pleased with it. Then at 2 years and 2 months old, food in the freezer thawed, especially noticeable with ice-cream. I contacted Samsung who told me to turn it off for 24 hours, this I did, worked for ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 16, 2008 5:37:29pm

Reviewing: Samsung American Fridge Freezer RS21 JBLG

My fridge freezer was just outside of the 2 year warranty when a fault occured causing it to trip the mains when we were on holiday, so the freezer had defrosted on our return. When we switched it back on, after a few days, it was terribly noisy. We were told by Samsung to switch it off for ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 15, 2008 4:08:45pm

Reviewing: warning do not purchase.

Samsung engineers cannot repair this unit as they have not been trained on this model.this model is no longer available. We waited five weeks for a replacement from Samsung the one offered is of far inferiour quality to one we purchased....

Read the full review on the Samsung By Side Fridge Freezer RS21DLMR here.

March 8, 2008 11:00:17am

Reviewing: Save your money, don''t buy this rubbish

We too bought this model 18 months ago and i''m actually sitting here waiting for the engineer to arrive to fix the fridge yet again. We have had the engineer out four times in 18 months, thank goodness we took out a 5 year warranty,we told samsung we wanted a new fridge but they said the engineer ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

March 6, 2008 9:09:57am

Reviewing: Buzzing Samsung RS21

Our Samsung RS21 started buzzing 11 months after we buoght it. The freezer continued working but the fridge stopped. The engineer said the problem was that the fan had iced up. He replaced it but said that switching it off and defrosting the fridge would have brought it back to life. He ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

February 11, 2008 1:33:11pm

Reviewing: disgusting problems with samsung fridge

i have owned a samsung SR-S2029css for 7 years now. its now finally packed up, after a droning.buzzing loud noise. 3 call outs to Comet engineers where i took out a 4 year extended warranty. now they blatantly refuse to come and repair as warranty is over, the freezer section working fine. its so ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

January 8, 2008 9:55:44pm

Reviewing: Super Samsung

A cost-effective intro to American-style Refrigeration. Includes twin-thermostats, antibac airflow, a larger fridge volume than some larger (external) competitors and easy to use front-mounted filtered chilled water and crushed/cubed ice dispenser. Shop around for substantial discounts over RRP - ...

Read the full review on the Samsung RSH1DTSW here.

December 16, 2007 2:12:26pm

Reviewing: Don''t join the ''Buzz Club''!!!!

I have just sat ploughing through the online reviews from other frustrated Samsung Fridge owners who, like me, have expensive repairs to face yet again. It is clear that we are all victims of a serious design fault which Samsung continue to ignore. Their Customer Serv ices Dept simply don''t want ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 27, 2007 8:59:46am

Reviewing: Looks great but don''t buy!!!!!!

These are fantastic until they go wrong. Mine started making a terrific noise after a few months. The repair man said they have a design fault and fitted a new cooling unit. The fault returned a few months later. This time I was told to turn it off and defrost for 24 hours whenever this happens. ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

July 1, 2007 9:16:30pm

Reviewing: SHODDY GOODS

If i had known that my samsung side by side was only going to last for two years i would have brought another make,very disappointing indeed,from a very upset ex customer. The after sales is abismal...

Read the full review on the Samsung RS21D American Fridge Freezer here.

December 18, 2006 9:57:60pm

Reviewing: Samsung SRS2026CVW

This American Style Side-by-Side Fridge/Freezer is an excellently laid out appliance with superb capacity and adjustable storage....

Read the full review on the Samsung SRS2026CVW American Fridge Freezer here.

October 5, 2006 10:26:55pm

Reviewing: water filter

I have not had refrigerator for long and find the water filter went to quickly and now needs replaced I now find it dificult to get replacement...

Read the full review on the Samsung RS21D American Fridge Freezer here.

September 28, 2006 9:23:46am

Reviewing: Samsung American Fridge Freezer - RS21DCNS

this item is an excellent buy, mine has the added advantage of having a small door in the fridge, so every day items can be taken out without affecting the internal temp. i have owned my fridge for 2 years, and never had a problem yet. if you are looking for a fridge freezer that is both practical ...

Read the full review on the Samsung American Fridge Freezer - RS21DCNS here.

November 10, 2005 10:45:13am