Lg 1400 Spin 11KG Washing Machine F1443KD

I wanted one - family of 5 adults, perfect I thought - will maybe only have to wash 3-4 times a week instead of 6-7. Yes, it''s built to take a big load - but will it finish it is another question. Sometimes yes, more times than not no. I''ve had engineers out, telling me it''s so technologically advanced and I need to learn how to use it properly! - The final straw for me was washing 4 large bath towels at once - I selected a 95 degree wash (one engineer told me it''s good for the machine to do a hot hot wash every now and then to kill any bacteria growing in the machine) and it decides how long it will take to wash. The spin speed auto selected itself at 1400 and I didn''t change it as I wanted them pretty dry. But would it finish and spin - NOT A CHANCE. Eventually I spoke with LG that same day and was told to turn down the spin to 1000rpm - did this, still no spin. Called them back. Told to turn down to 800rpm - did it, no spin. I refused to turn down to 600rpm as instructed as I said if I''d wanted a machine that spun at that speed I''d have bought one. Then I Googled on the internet and found this site. The answer to my prayers I hope. I called LG again, told them of the website (they denied knowing about it or that there are any ongoing problems with this machine) and demanded a new PCB (software) board to be put in my machine. They referred it to head office (which I found a little strange) and the engineer is due today to fit it so I''ll keep you all updated to see if it works afterwards. Oh and yes, I did another mixed everyday wash last night and when I got up this morning - load is out of balance, rearrange washload message displaying on screen. I tried another three times, gave up and put it all out on the line sopping wet again. Left the message there for the engineer to see. Moral of the story - don''t buy one.

I have had this LG washing machine for nearly a year and how I wished I had read the reviews on it. Every wash be it large or small takes on average 3 HOURS. It will not spin, I have been in touch with lg but all they say is there is no problem, put more cloths in. It says quite clearly that it will wash from 2-11 Kg, not a chance I have tried every thing. It is destroying my cloths. They are very reluctant to send an engineer out. This machine is not fit for purpose, I dread to think how much the running cost are. Take a tip Please Please don''t make the same mistake as myself, DON''T buy this machine. Total waste of money

I too wish I had read these reviews first but in my defence the machine was relatively new out when we got ours in April 2010. The first thing I noticed was how creased things came out, even on the 800rpm spin. I just cant use 1400rpm or things are unironable The other thing I have noticed is that it doesnt wash all that clean either, even with bio powder and thats not a problem I have ever had with any other machine in the past. The main problem though is like most other people on here that we have had a constant problem with the load our of balance issue since it was new but in the last few days its got much worse. It can take 9 ''''''''''''''''''''''''''''''''re-arrangings'''''''''''''''''''''''''''''''' of the load before it will spin out and as its on another floor being constantly up and down stairs is a nightmare. I have rung Comet today and we have an engineer coming out next Wednesday. It clearly isnt a load out of balance issue really as it happens with all types of loads, big, medium, small and on all cycles every cycle. today it has taken 3 hours to do a cycle that was only 1 hour and 2 minutes long. Prior to this I had a Servis washing machine and it was fab. Cheap and cheerful, washed like a dream, easy and cheap to repair (although it only had 1 repair in the 7 years I had it). I got this ''''''''''''''''''''''''''''''''all singing, all dancing'''''''''''''''''''''''''''''''' LG thinking it would be the bees knees and its a pile of cr*p. I wish I''''''''''''''''''''''''''''''''d never been ''''''''''''''''''''''''''''''''seduced'''''''''''''''''''''''''''''''' by the idea of a massive load, clever machine, I should have realised more gadgets = more trouble. My advice - play it safe and keep it simple with a basic machine, dont spend £900 on a white elephant like this.

I bought an LG 11KG washing machine at end May 2010. It never spun properly. Takes 9 hours to wash my shirts.My partner and I fiddled with it, moved it, put a spirit level on it, read and re-read the instructions. Still didn''''''''t spin. Finally I type "why doesnt my LG washing machine spin" into google. 208,000 entries are listed. Hmmm!. I call AppliancesOnline who I bought it from. I tell them the problem and the fix. They say Sale of Goods Act says they need three attempts to fix. Rubbish says Trading Standards - they need a reasonable opportunity to repair. Anyway, I need to give them a go so ask for engineer. They say we''''''''ll send an engineer. Can''''''''t give a time - you''''''''ll have to wait in. So I wait in and the engineer comes. Walks in and says "Yeah, needs a new board, see lots like this" and walks out saying it''''''''ll take two days. Don''''''''t hear from him again. Ring AppliancesOnline again and speak to a pleasant man Graham - promises to sort it out. Give him my work number (as yes, I''''''''m not in all day waiting for LG). Rings me on my mobile which I don''''''''t answer at work. Ring Graham again. This time he''''''''ll really sort it out. Doesn''''''''t call back. Ring Graham again - repeats rubbish re Sale of Goiods Act - turns out AppliancesOnline have their own little agreement with LG to avoid giving people their money back. Graham rings me back - yep, on mobile again but deosn''''''''t leave message. I ring AppliancesOnline again - Saturday - can''''''''t speak to LG - ring back Monday. I ring back Monday and speak to another man called Rupert. Rupert is "shocked" by poor service I''''''''ve had from AppliancesOnline and this time, he''''''''s definitely going to sort it out. Nothing happens apart from Rupert ringing me back on a really old mobile number despite my asking him to ring me on the work number. I ring again next day and speak to Gareth. Promises .... you guessed it ....to really really sort it out this time. Gareth rings back - shock / horror, everyone in the office faints. Gareth tells me the problem is that when the engineer came round I refused to have it fixed! Ah! that explains it all then! Now I understand that the reason my LG washing machine doesn''''''''t spin and I haven''''''''t got anywhere with AppliancesOnline is because its my fault. Thats all ok now. Oh, and he tells me that a Senior Manager from LG called Chrissy called me yesterday to tell me that ....funny thing is that there were no calls to any of my mobiles or the office from Chrissy from LG. Still waiting for Rhiannon Osler to ring me - she''''''''s soooo busy probably dealing with other anxious ApplianceOnline clients waiting at home for the man from LG to come and tell them their machine not working is their fault. Anyway, Trading Standards say that I should sue. So - issued a Data Subject Access request to Rhiannon Osler today requesting transcrips / notes etc relating to me and my order. In the meantime I''''''''m going to let a County Court judge decide whether he or she thinks I would actually have invited an LG engineer (have you met one?!) into my home and then refused the fix. I don''''''''t think so. Suing AppliancesOnline is easy. Just write to Rhiannon Osler Manager Appliances Online, DRL Limited Aspinall House Middlebrook Bolton BL6 6QQ and say that under the Data Protection Act you want to make a Subject Access Request for all information relating to the case. At the same time either download a claim form from HM Courts Service or get one from your local County Court. You will have to pay a small fee but if like me you''''''''ve spent £800 on a useless LG washing machine from a useless company like AppliancesOnline and have to wait 9 hours every weekend for your shirts to spin, then its worth it.

yes my experience is exactly the same as Susan Butler''''s - I have had my electric board(??) replaced twice but still have the load balance problems. I don''''t know whether to persevere with this machine or simply ask John lewis to take it back. I seldom completes a full spin cycle and then I am left with sopping wet washing!!!! The engineer that came to my house told me that he had done 14 of these repairs in the last two weeks!! All for the sale load balance problem.

I''ve had this LG washing machine for a week now without issue. others reviewers comments such as the imbalance issue are probably down to the machine not being fully loaded, this machine loves to run full, part loads just clump together on one part of the drum and give vibration issues. another said that it does not wash properly,I tried some white towels in mine and they came out sparkling, the only thing i can say is are ou putting enough detergent in? if you go off the guide on the packet, they are based on a 6-8kg standard load, you need to put in 1.5 to 2x as much on this machine as it take upto 11kg- just do the maths!

The other reviewer is totaly right about this machine. I was googling the fact that the machine barely ever spins properly to see if anyone else had the same problem and I found this review. I have a large family and was so happy to find a machine large enough to replace my Dyson (which I also hated due to the fact that it tore my clothing) and was delighted with this one. However, I now totally regret it and you can spend absolutely ages rearranging washing until it finally spins, I''m sick of it. I''m now off to fight for a refund. Don''t buy it.

i bought this LG Washing Machine for my dry cleaning business, for the sole purpose of cleaning duvets that had to be washed not dry cleaned, it is the worst washer i have ever had it takes in less water so does "not wash properly" and every time it goes on to spin it stops and says load out of balance it can take 30 min or more to keep on readjusting the load and sometimes i have to take the load out still wet, if you are thinking of buying this washer think twice i made a big mistake "don't you make the same"