We ordered our Indesit drier from our Littlewoods catalogue in Jan 07. It was delivered and when we unwrapped it and tried to turn it on, it didnt work. Turns out the pump was faulty, we had to wait 5weeks for it to be repaired by Indesit. A little over 6months later, it broke down again! The engineer came out again and discovered that the drum had completely sheared off from it mount, and the heater had shut down.(apparently a safety feature, so we were told) We contacted Littlewoods,, and after a little persuasion, there gonna take it back. My advice, avoid this machine at all costs!