I am so disappointed with my fza 81. I have had this freezer from new, and it is less than three years old. it has decided to let me down in the height of summer when it is most needed. I have a large family and due to the recession I have found that I am struggling to make ends meat and have had to take in a lodger, which, allthough helpful with my financial situation, it has increased my reliance on my freezer which has also cost me somewhere in the region of £300 in spoilt food that has had to be thrown away. to say I''m not happy is a massive understatement. f#!k you Hotpoint!