Hotpoint WD865A Washer Dryer

I brought this washing machine last year september and within 1mth it broke down, F13 fault, i called hotpoint customer service and the sent out an engineer to "fix" the problem......which he did....and for a few months all was well until it broke down again with over heating again it was repair, and then again a few weeks later.

Have just had my 4th call out and the problem remains the washing machine makes alot of noise when spinning it overheats, does NOT stop automatically at the end of a circle, LED panel does not work, dyer does not work at all, and the worst thing is every time i switch this piece of CRAP on it blows of my electic.

Hotpoint are refusing to exchange it, they keep floging me off with the same story "we''ll send our engineer to repair it, if he finds that the machine needs to be replace we will replace it" (I HAVE BEEN TOLD BY THE ENGINEER THIS WILL NEVER HAPPEN AS THE DECISION TO REPLACE AN APPLIANACE LIES WITH HOTPOINT AND NOT THE ENGINEER) Am fed up with dealing with HOTPOINT and there customer service team, am left with a machine that could potentially cause fire in my home so if you are thinking of purcha sing this machine please DONT!

I would not recomend any one to buy this Silver washing machine, it is crap, it just breaks down all the time and hotpoint are very slow when it comes to fixing it. My machine sound like it is going to take off into space and i only ever wash small bundles of clothes at a time (a normal size load makes even more noise) I cant use it a night as i wakens my kids and hotpoint are a nightmare to deal with. Ive had no choice but to pay for the extended guarantee as i know it will break down within the month. The only good thing is the child lock. Dont buy it, you will be lucky if it still works after 3 month.