I purchased a HJA5100 cooker through Howdens Joinery in Sept. Last night the glass door on the fan oven exploded outwards into the kitchen. I have been given telephone numbers to contact after 30 mins on the phone I spoke to Christine 08456004911 who said they had now been given an authority code so they could look at the cooker Auth. code ref 814615 and she has arranged for John the senior engineer to visit to-morrow. Christine was very helpful. However I am not happy this could have cut my grandaughters face as far as I am concerned this product is not fit for the purpose it was made for and I am seriously worried about using the other oven as it too has a glass door. I feel this cooker has a design problem and would ask that it be replace with another cooker of similar spec. e.g. Rangemaster Elan or similar. Please can you get back to me either my mobile 07799531367 or my work telephone no. 01304 830052 as I believe this is a danger to personal safety not only for any member of my household but potentially any member of the public that may have purchased this cooker.
Kelly Campbell
24th January
I have also purchased the same cooker from Howdens and have experienced exactly the same as you. Glass door exploded outwards for no obvious reason?!? Thank you for the contact information. I will contact Leisure tomorrow.
replyElaine
3rd September
A little worried after reading your review as I purchased this range cooker just last week. Have little children, did you get satisfaction/answers from Leisure ? Have to say waiting for engineer to call as fan in oven is not working and knob has fallen off one of the controls before I even switched it on !
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