I Have A Tricity Bendix Fast Freeze Freezer That After We Put It On It Froze Then Put Food Into It Then It Defrosted And Now We Cant Get It To Work At Al Now Help???

mr bernard hawes would like to know the answer to the following question, if you have a suggestion then please post a reply:
we bought the applience from kencost in leeds then had it fiited along with four other units but are having problems getting the freezer to work correctly